Frequently Asked Questions
Q: Is Foothills open and is it safe for us to visit?
A: We are open. The safety and well-being of our guests, tenants, and team members is our top priority. We are working diligently to keep Foothills healthy and safe by increasing our rigorous protocols and following the latest guidance by local and state health officials.
Q: How is Foothills creating a safe environment?
A: We have intensified our existing rigorous cleaning and sanitizing efforts, which include, but are not limited to, increasing the frequency and intensity of our cleaning efforts of all commonly touched surfaces including seating, doors, handrails, elevators, and directories.
Q: Many events and locations have shut down. Why isn’t Foothills closing?
A: We are following the official guidance from federal, state, and local health officials and they have told us that closing the shopping center is not a recommended action at this time. In locations where mass gatherings have been canceled, officials have been careful to say the guidance does not apply to spaces where people are constantly moving, such as airports, shopping malls and centers, grocery stores, or similar spaces.
Q: Will you reconsider the decision if more public closings are announced?
A: We are in constant contact with health officials and will continue to make decisions that are based on known facts and official guidance.
Q: How can I get more information about the status of events and operations at Foothills?
A: We will update our website regularly with any changing or important information. In the meantime, if you have specific questions or concerns about COVID-19, we encourage you to visit the CDC‘s website.
Q: What can I do as a guest of Foothills to prevent contracting COVID–19?
A: You can play a role in our defense against the spread of COVID-19 by following the practical guidance of health officials:
- Stay home if you are sick and seek medical attention.
- Wash your hands often with soap and water, lathering the backs of your hands, between your fingers, fingertips and under your nails for at least 20 seconds. Use an alcohol-based sanitizer if you can’t wash your hands.
- Avoid touching your eyes, nose, and mouth.
- Cover your nose and mouth with a tissue or your arm when coughing or sneezing.
- Wipe down any items you may touch.
We will continue to provide updates with the latest information about Foothills’s response to COVID-19 on this site. If you would like additional information about COVID-19 please click here to visit the CDC website.